Cindy Baltazar

Personal Assistant to Shannon O'Neill
Cindy Baltazar, Personal Assistant to Shannon O'Neill. Clarity Home Loans. Mortgage Broker Canberra. Home Loans Canberra.
Cindy Baltazar
Personal Assistant to Shannon O'Neill

Cindy Baltazar joined Clarity Home Loans in 2022 and works closely with Shannon O’Neill as his Personal Assistant, providing critical support across all stages of the loan process. With over a decade of experience in mortgage support, credit assessment, and loan coordination, Cindy brings deep industry knowledge and a calm, client-focused approach to her role.

Cindy’s background includes key roles at major lenders and service providers, where she developed expertise in document verification, pricing reviews, valuations, lender liaison, compliance checks, and customer communications. Her experience using platforms such as Apply Online, Trello, FLEX, and lender portals ensures efficient, accurate handling of even the most complex files.

Known for her attention to detail, time management, and reliability, Cindy Baltazar plays a vital role in helping the Clarity team deliver smooth and timely outcomes for clients. Her technical knowledge, dedication to quality, and proactive communication style have quickly made her a trusted part of the team.

With a Bachelor of Science in Information Technology and a strong background in financial services, Cindy continues to make a meaningful impact at Clarity through her professionalism and commitment to excellence.